Standard delivery takes 7–15 business days depending on your location. Once your order is shipped, you'll receive a tracking number by email so you can follow your package every step of the way.

Yes! We ship worldwide — including the US, UK, France, and the rest of the EU. Shipping costs and estimated delivery times are calculated at checkout based on your country.

Absolutely. As soon as your order is dispatched, you'll receive an email with your tracking link. Please allow 2–3 days after your order date for tracking to become active.

We process orders quickly, so please contact us within 12 hours of placing your order if you need to make a change or cancellation. After this window, your order may already be on its way.

Ice rolling helps reduce puffiness, tighten pores, boost circulation, and give your skin a natural, healthy glow. Just a few minutes for a visibly refreshed complexion — perfect morning or evening ritual.

Place the roller in the freezer for 15–30 minutes before use. Gently glide it over clean skin in upward and outward strokes. Use in the morning to de-puff, or after your skincare routine to boost product absorption.

Our Jade Roller lifts and sculpts while the Gua Sha stone releases facial tension and defines your natural contours. Together, they create a powerful ancient ritual — used for centuries and beloved by modern skincare enthusiasts worldwide.

Yes. Our tools are made with skin-safe materials, gentle enough for all skin types including sensitive skin. We recommend doing a quick patch test if you're trying a new routine for the first time.

We accept returns within 30 days of delivery for items that are unused and in their original condition. Simply contact us and we'll guide you through the process. Your satisfaction is our priority.

We're so sorry to hear that! Please contact us within 48 hours of receiving your order with a photo of the damage. We'll send a replacement or issue a full refund — no questions asked.

We accept all major credit and debit cards (Visa, Mastercard, American Express) as well as PayPal. All transactions are secured with SSL encryption — your data is always safe with us.

Always. Our store is powered by Shopify, one of the world's most trusted e-commerce platforms. All payments are processed through encrypted, PCI-compliant systems. We never store your card details.